Cell C wants to get all the people of South Africa talking. To achieve that goal we'd like to do business with you.

Community Chat is Cell C's take on Community Service Telephones (CST), a concept designed to give South Africans in rural areas and townships access to affordable telecommunications services, and as such it forms part of the country's broader universal access goals. Just another way Cell C is helping to boost the local economy and improve the lives of ordinary South Africans.

Both individuals and companies can own a CST. Existing owners can also buy additional lines.CST operators receive a revenue share for each minute of use. Calls from CST phones are charged at the fixed price of just 90c per minute. Flash serves as your recharge service provider.

 If you would like to get more information on one of our CST products please call 084 172 8733 or email cst@cellc.co.za

For application queries call 084 172 8733 or email to cst@cellc.co.za.

Download forms

• Relocation application  Download
• Change of ownership application  Download
• Consent form  Download

WASP stands for Wireless Application Service Provider. Usually this abbreviation is used to refer to an independent company with links to all the major network operators that provides its customers with web-based access to various services from wireless devices.

All WASPs are required by the network operators to be members of Wireless Application Service Providers' Association (WASPA). WASPA is an industry body that represents the interests of WASPs and consumers and protects against bad practices (View the WASPA Code of Conduct online at www.waspa.org.za). Following a formal complaint lodged with WASPA, any breach of the WASPA Code of Conduct will receive an appropriate penalty as determined by the WASPA adjudication panel.

WASP services

• IVR Di-con (Interactive Voice Response)
  This service is mainly used for Call Centre Operations. Cell C issues a 10-digit 084 number and routes the number to any Telkom fixed line in South Africa. IVR Di-con generates revenue for all incoming voice and data calls. Cell C Callers pay a flat rate per minute for calls to the IVR Di-con numbers, while callers from any other Network will pay VAS rates based on their cell phone package at the relevant network.
• PRSMS (Premium Rate SMS)
  PRSMS can be used for competitions and information services. The SMS sent from the consumers' handsets (Mobile Originating or MO) is Premium Rated, ranging from R1.00 to R30.00 per SMS. There can be a reply SMS (Mobile Terminating or MT) linked to the relevant competition or information service. WASPs will set these services up in accordance with the WASPA Code of Conduct and the Advertising Guidelines and Cell C will act as a conduit for the transmission of the SMSs.
• Bulk SMS
  Bulk SMS enables a WASP, through its connections to Cell C, to send marketing or notification SMS's to multiple Cell C subscribers at once, at costs much lower than that of a conventional SMS, on behalf of businesses.
• OBS (Online Billing Service)
  OBS enables WASPs to bill Cell C subscribers for content subscription services on a recurring basis. Once subscribed, the subscriber may be billed daily, weekly or monthly, depending on the service they have subscribed to. Unlike PRSMS, OBS enables the WASP, through Cell C's network infrastructure, to interrogate the subscriber's cell phone account to verify whether or not there are funds available for billing; and to bill the subscriber according to the service subscribed to. OBS carries a maximum value of R50.00 per transaction.
• USSD (Unstructured Supplementary Service Data)
  The most common form of USSD services today are airtime purchases and the Please Call Me Back service. Other services such as flight arrival and departure times, weather and traffic services can also be extended to the vast majority of cellphone users across all networks in SA. USSD text messages can be up to 125 characters in length (including spaces). USSD will time-out if the customer takes longer than two and a half minutes to complete a transaction. Cell C does not currently bill for USSD sessions. This will be implemented early in 2010.
• Bulk Multimedia Messaging Services (MMS)
  This service will allow a WASP to deliver images, pictures & videos to multiple consumers' handsets. Similar to Bulk SMS the cost for these MMS's will be substantially lower than that of a conventional MMS.

Coming soon!

• Reverse Bill SMS
  This service will allow WASPs to extend services to consumers without the consumer having to incur any cost for the SMS sent from their handset. Charges that would normally be billed to subscribers for these SMS's will be billed to WASPs instead.

Becoming a WASP

In order to become a WASP with Cell C, you have to be a WASP with at least one of the other network operators and an affiliated member of WASPA. Please download the WASP approval form, complete it, and send it via e-mail to: waspapp@cellc.co.za

WASP approval form  Download

An aggregator is a WASP with existing agreements and connections to Cell C. These WASPs will set up your services and manage the relationships with the network operators on your behalf.