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1.
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How do I activate my MMS/GPRS/Internet settings on my smartphone? |
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Certain smartphones don't allow automatic updates to the MMS/GPRS/Internet settings via SMS. You'll need to manually change these settings on your phone. Fortunately, this is quite simple. Simply use your phone's menu to go to the "Settings" page, and find the page to change your Access Point Name (APN). Once you've found it, change the Smartdata setting to "internet" (no quotation marks) and the Cell C MMS setting to "mms" (no quotation marks). Alternatively, click here to view the full set of setting paramaters. |
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2.
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How do I check my account balance on a contract? |
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Check your account by phoning 140 or contact your Cell C service provider for up-to-date billing and account history enquiries or SMS ‘bal’ or “balance” to 14302 or you can dial *147#, and select option 3
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3.
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When can I upgrade my handset? |
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Cell C allows all contract holders nearing the end of their contracts to upgrade their handsets, provided that they enter into a new 12 or 24-month contract. |
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4.
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How do I send Call Me Back messages? |
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From your phone:
Dial *111*cellnumber# and press yes/ok. The recipient will then receive an SMS with the text, "Please call me" followed by your 084 telephone number. This is restricted to five free messages per day.
From our website:
Cell C offers you five free messages (Call Me Back and SMS) per day. Register for this service here.
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5.
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How do I top-up my airtime? |
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Just buy another chatcard and dial 141 from your cellphone, or dial *102*voucher number # and press send. chatcards are available in denominations of R35, R50, R70, R150, R300 or R500, or you can top up at any ABSA or FNB ATM nationwide. When you buy a chatcard with a value of R150 or more, you’ll get extra airtime value of up to 15% free. |
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