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UPGRADE

Upgrade

UPGRADE IN STORE

Check out our store locator and go to a store near you.

SELF SERVICE

Login or register on our self-service portal to check when you are due for an upgrade.

CUSTOMER CARE

Call 140 - free from a Cell C phone.

CELL C DIRECT

For all upgrade queries, call 084 145 - free from a Cell C phone.

CURRENT DEALS

We've always got new upgrade deals on the cards. Check out our latest offers here.		  

 

The Fine Print

  • Your account must be up-to-date with no defaults in the last 3 months unless the defaults are due to no fault on your part.
  • Your number must have been active (made a billable voice or data call/SMS) in the last 3 months prior to the application.
  • The person who signed the original Subscriber Agreement Form is the only person who can sign the Upgrade Addendum form.
  • You must produce proof of identity at the time of the application or confirm sale by reading the declaration.
  • You are entitled to any upgrade offer available at Cell C pertaining to your tariff plan at the time.
  • All Cell C service providers must ensure that before you leave the store, they need to test the handset and ensure a call is made to your new handset.
  • You may migrate to a higher tariff plan and take advantage of the prevailing handset deal.
  • Should you wish to migrate downwards, the downward fee will be waived due to re-signing of a 12 or 24 month contract.
  • Important: The remaining months of the existing contract must be completed before the new contract starts.
  • All corporate customers must complete one addendum accompanied by a company letter head with a list of all the contact details that require a contract renewal, signed by an authorised signatory.



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Cell C is a leading mobile provider in South Africa, which offers a wide range of products and services, including voice, data and messaging services to more than 10 million customers. In 2012, Cell C launched its 99c flat rate for both postpaid and prepaid customers, as well as for International calls to 50 destinations. Cell C's unrivalled 99c per minute rate applies to any network, at any time of the day and is billed per second from the very first second. Cell C's market-leading products and services are supported by its highly advanced network which now covers 97% of the population.