UPGRADE

Upgrade

UPGRADE IN STORE

Check out our store locator and go to a store near you.

SELF SERVICE

Login or register on our self-service portal to check when you are due for an upgrade.

CUSTOMER CARE

Call 140 - free from a Cell C phone.

CELL C DIRECT

For all upgrade queries, call 084 145 - free from a Cell C phone.

CURRENT DEALS

We've always got new upgrade deals on the cards. Check out our latest offers here.
 

 

The Fine Print

  • Your account must be up-to-date with no defaults in the last 3 months unless the defaults are due to no fault on your part.
  • Your number must have been active (made a billable voice or data call/SMS) in the last 3 months prior to the application.
  • The person who signed the original Subscriber Agreement Form is the only person who can sign the Upgrade Addendum form.
  • You must produce proof of identity at the time of the application or confirm sale by reading the declaration.
  • You are entitled to any upgrade offer available at Cell C pertaining to your tariff plan at the time.
  • All Cell C service providers must ensure that before you leave the store, they need to test the handset and ensure a call is made to your new handset.
  • You may migrate to a higher tariff plan and take advantage of the prevailing handset deal.
  • Should you wish to migrate downwards, the downward fee will be waived due to re-signing of a 12 or 24 month contract.
  • Important: The remaining months of the existing contract must be completed before the new contract starts.
  • All corporate customers must complete one addendum accompanied by a company letter head with a list of all the contact details that require a contract renewal, signed by an authorised signatory.




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