MOBILE NUMBER PORTING FOR PREPAID CUSTOMERS

5 steps to change your prepaid line:

1Buy a Cell C Starter Pack

2RICA your SIM

3SMS your new SIM serial number to 084 767 8287

4Two confirmation SMSs will be sent to your old SIM

5Wait for your old SIM to lose network service and then insert your new Cell C SIM and connect

MOBILE NUMBER PORTING FOR CONTRACT CUSTOMERS

Any line that is out of the 24-month contract period with your existing network can easily be ported. It is a simple 2 step process:

1Advise your current network (within 31 days) of the date you wish to port.

2Advise your Cell C consultant of this date and Cell C will arrange to port the number to your chosen tariff package the night of the date chosen. All product and services will be available to use on the day the number is ported.

Check Contract Buy Out for contracts less than 24 months.

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