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Android
1Turn off Data: Swipe down from the top of the screen > Flick the Mobile data switch from ON to OFF
2Turn off Data Roaming: Go to Settings > Mobile Networks > Data Roaming
iPhone/iPad
1Go to Settings > General > Network > Cellular Data Network
2Turn off Data Roaming
3Turn off Cellular Data
Do you have a different phone? Please look at your phone's manual to see how to turn off data settings. If you're still having trouble or you'd like more info, call us on 135 and we'll gladly help you out.
Cell C has partnered with over xxx roaming partners in xxx countries around the world to keep you in contact wherever you go. That way, whether you are travelling for business or pleasure, it's easy to stay connected and never miss an important call or mobile notification, as you keep your Cell C number.
Prepaid and Top-Up Roaming Service is available upon re-activation on Cell C network. The re-activation of Service must be done at least 2 Hours prior to leaving the Cell C network or using the foreign network.
Cell C is also the first South African Operator to offer Wi-Fi Calling. This means, when you travel abroad, you can simply use Wi-Fi Calling on any Wi-Fi network, and only get charged local rates. Click here to find out more about it.
The Service is available by Default with Voice, SMS and Data to all Prepaid and Top-Up Cell C customers to use in certain participating countries and network operators.
1All calls made while roaming will be charged to your Cell C mobile phone account in South Africa.
2You will be charged for all calls, both incoming and outgoing.
3These call rates will fluctuate from time to time due to the exchange rates and foreign operator charges.
4You will be charged for messages left on your voicemail if you have activated Call Forwarding Conditional (e.g. if not answered) and for retrieval of voicemail messages.
5Thresholds cannot be applied while roaming.
6It can take up to 3 months for charges incurred overseas to show up on statements. This is due to the time it takes to get records from foreign networks.