Choose your location to avoid expensive charges and ensure compatibility with local networks.
Step 2
Check the rates table
Checking rates before activating international roaming is important to avoid unexpected charges and overspending.
Step 3
Activate your roaming
Activating international roaming is important to stay connected while travelling abroad. It allows you to use your phone for calls, texts, and data without interruption and enables emergency communication.
Step 4
Confirm Selection
Getting confirmation after activating international roaming is important to ensure that the service is set up correctly and avoid any issues with connectivity or billing.
View rates
What country are you headed to?
Make a call Per min
Internatioanl call Per min
Receive a call Per min
Call to South Africa Per min
Data Per MB
SMS
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Control your roaming
Be careful of bill shock
To avoid bill shock while using international roaming, it is important to check rates before travelling, use Wi-Fi when possible, monitor usage, and consider purchasing a local SIM card or an international roaming package.
Remember to use Wi-Fi when and where you can.
Using Wi-Fi instead of roaming while traveling internationally can save money and prevent bill shock. Wi-Fi is often free or cheaper, and enables data-intensive activities without using up mobile data.
Remember to check the rates tables before leaving
Checking rates before leaving for international travel is important to avoid unexpected charges and overspending. It helps you choose the best plan for your needs and saves you money while travelling abroad.
How can we help?
Have a look through our FAQs. Can't find what you are looking for? Feel free to speak to any of our store staff or give us a call.
Using your old SIM you are porting from, SMS your 12-digit RICA serial number of your new Cell C SIM to 084 767 8287, please be aware that a RICA'd SIM card is required.084 767 8287You can port your number at any of our nationwide stores.Store locatorFor assistance call Customer Care084 135
You will receive an OTP (One-Time PIN) from your current network provider within 2 hours of your initial request. Reply to the SMS as soon as you can (within 4 hours), with only the OTP.Once you've responded, the port will occur 24-48 hours after your SMS response and your old SIM card network will become inactive.In some cases you might receive a link instead of an OTP just follow the prompts given to you on screen and your port will start.
For Prepaid Customers:Number porting for prepaid customers typically takes 24-48 hours, depending on the initial time of your request to port.For Contract Customers:If you're porting to a contract-based mobile plan, please be aware of specific contract requirements. Porting in this scenario typically involves an in-store visit, during which you'll need to complete the contract sign-up process.
Store locator
In the event that your porting attempt encounters a failure, there's no need to be concerned. You will remain on your original network and keep your number.In such cases, get in touch with the Cell C customer care team to help you get your port to Cell C. Call 135 free from a Cell C number or
084 135
Absolutely, you can start using your new Cell C SIM right away. We will activate your SIM with a temporary number until your porting process is successfully completed. Once the porting is done, your ported number will replace your temporary number.
An important part of porting your number is to confirm your port request from your current network. If you don't receive an authentication SMS from your old network SIM, then the port will be unsuccessful.
In such an occurrence, get in touch with your network provider to identify the OTP problemorget in touch with the Cell C customer care team to help you get you ported to Cell C. Call 135 free from a Cell C number or
084 135
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