Get connected from R499PM

When signing up for Cell C Fibre, Cell C will send you a Wi-Fi router which you will need to connect to the FNO CPE via the Ethernet port. Cell C will automatically configure your router to get you connected.
Installation guide

Cell C will notify you via email of the progress of your order as it moves through the delivery process.
You can contact Call 084 143 4273 or [email protected] if you require any further information.

Cell C Fibre is available to both new and existing Cell C customers that fall within the Cell C Fibre coverage footprint.

Cell C has partnered up with various fibre network operators (FNO) in the market to bring Cell C Fibre to a wide array of locations in South Africa. To check availability simply check your coverage
Check Coverage

If the agreement starts later than the first day of any month then the first month's Subscription Fee and Inclusive Benefits will be pro-rated; thereafter the full month's subscription based on the package selected will be due monthly. Cell C will deduct an equivalent of one month's subscription fee (plus any other applicable costs) immediately from your credit card or bank account as upfront payment for the Cell C Fibre service. In order to do so, Cell C will require your credit card or debit order details in order to facilitate the upfront payment. In return for the provision of Services, you are required to pay the monthly Subscription Fee, which is billed to you in advance. The Subscription Fee that you pay at the end of a month is for the next month's services.

Each Fibre Network Operator charges an applicable once-off installation and/or connection fee which is payable after the fibre line has been installed to the home. (Installation means the physical installation of the fibre line and CPE to your premises, and includes all physical work and materials required). The good news is that customers that sign up for Cell C Fibre enjoy the benefit of having these costs subsidised 100% for them by Cell C, meaning that a customer will never go out of pocket trying to settle the costs directly to get a fibre line installed. The following free inclusive value added services will apply to Cell C Fibre when customers sign up for Cell C Fibre.

Yes, the Wi-Fi router carries a 1-year warranty.

Please contact our Cell C Fibre support team on Call 084 143 4273 or [email protected]. An out-of-box failure (OBF) should be returned within 7 days after purchase to be eligible for a swap out.

Yes. If you already have an ONT (Optical Network Terminal) box installed by an FNO like Vuma or Openserve, the switching process is quick and easy. Simply provide Cell C with your current line's B-number or circuit ID, and we will handle the migration and activation on our network.

While the Fibre Network Operators (FNOs) generally have backup power at their exchanges to keep the line active, your home Wi-Fi router and ONT box require electricity to function. We recommend using a small Mini UPS (Uninterruptible Power Supply) to keep your devices powered so you can stay connected during outages.

Cell C Fibre is both uncapped and unthrottled. "Uncapped" means there are no data limits or "caps" on how much you can download, while "unthrottled" means that Cell C does not intentionally slow down your connection speeds, regardless of your usage volume during the month.

Cell C has partnered with South Africa's leading infrastructure providers, including Openserve, Vumatel, Frogfoot, MetroFibre, and several others. This allows us to provide high-speed internet coverage to a wide array of residential areas and business hubs across the country.

While LTE and 5G offer great flexibility, Cell C Fibre provides a more stable, "unshaped" connection with significantly lower latency (ping). This makes Fibre the superior choice for high-definition streaming, professional video conferencing, and competitive online gaming where stability is a priority.

For the best signal, place your Cell C router in a central, elevated position away from thick walls or electronic interference. If you have "dead zones" in larger homes, you may consider adding a Wi-Fi Mesh system or Range Extender to distribute the signal more effectively to every room.