Prepaid Fibre

Prepaid Fibre is a no-contract option where you recharge for internet access as needed, rather than paying a fixed monthly subscription. There are no lock-in periods or cancellation fees.

Use the address search tool at the top of the page to check coverage in your area before signing up.

No - a router is included with your starter pack. Installation is also included in the R1,800 installation fee.

Packages currently start from R49 and R249, with speeds available at 10Mbps/10Mbps and 20Mbps/10Mbps (download/upload). Additional tiers may be available - use the address checker to see what's offered in your area.

Yes. While your package is active, you have access to unlimited (uncapped) data. Once your 30-day period expires, you'll need to recharge to stay connected.

Each recharge gives you 30 days of internet access from the date of activation.

Installation costs R1,800 and covers everything needed to get you connected. Activation is free.

Installation timelines vary depending on your area and network provider. After booking, you'll be given an estimated timeframe.

Your router will be delivered to your address. Delivery timelines will be confirmed after sign-up. You can also track your order through your account.

You can recharge at any time through the Cell C website using our secure payment partner, Netcash.

Your internet access will be paused until you recharge. Your account and router setup remain in place - simply recharge whenever you're ready.

Yes. You can recharge at any time to ensure uninterrupted connectivity.

You have three options: browse the FAQ section for self-service answers, call the Cell C call centre for free on 084 135, or visit a Cell C store nationwide. For more contact information please visit our contact us page.

Yes - 24/7 support is included with your Prepaid Fibre service.

Yes. You can log a ticket directly through the website if you prefer not to call.