Blacklisting FAQ
Please call us on 084 135 or email us on blacklisting@cellc.co.za with the IMEI number of the device and we will check whether the device has been blacklisted.
To look up the IMEI number on a phone, dial *#06# and the number will be displayed on the screen.
To blacklist your phone, please call 084 135 or email blacklisting@cellc.co.za with the following information:
- Cellphone Number
- Handset Make and Model
- Handset IMEI
- Case Number for reported Lost/ Stolen phone
To unblacklist your phone, please call 084 135 or email blacklisting@cellc.co.za with the following information:
- Cellphone Number
- Handset IMEI
- Proof of Payment or Payment Arrangement or;
- Affidavit to verify that phone was wrongfully / fraudulently blacklisted