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General terms & conditions

PAIA manual

Ster Kinekor Hardware and Peripherals Warranty

WARRANTY APPLICATION & QUALIFICATION

  1. 12 Month Limited Warranty

    To qualify for Ster Kinekor Entertainment's ("SKE") warranty consideration the product must be returned to the point of purchase with original proof of purchase. SKE's standard product warranty period for a PlayStation is 12 months.

    Types of warranty considerations:
    1. Option 1: Refurb Exchange
      • A refurbished Playstation is available to all consumers within a twelve month period of PlayStation purchased
    2. Option 2: Exchange
      • Exchange of PlayStation is available, in limited instances and pending SKE's written authorization, to all Retail Outlets within a six month period of PlayStation purchased.
    3. Option 3: Refund
      • A refund is available to all consumers within a six month period of PlayStation purchased, once an authorization number has been issued by PARTSERVE (the approved warranty/repair centre for Sony)

  2. In warranty - (from month 1 to 6 from date of purchase)

    • If the PlayStation 4 system or any of its components sold with the PlayStation 4 system pack (A PlayStation 4 system pack consists of: a PlayStation 4 system, Dual Shock 4 wireless controller, Mono headset, HDMI Cable, USB cable, AC power cord and any games that are part of a bundle, Packaged in the original box), has been returned within the first six months of purchase due to and alleged defect the Retail Outlet is to do the following:
    • If the PlayStation 3 system or any of its components sold with the PlayStation 3 system pack (A PlayStation 3 system pack consists of: a PlayStation 3 system, Ethernet cable, Dual Shock Controller, Power cable, USB cable, Composite AC cable and any games that are part of a bundle, Packaged in the original box), has been returned within the first six months of purchase due to and alleged defect the Retail Outlet is to do the following:
    • If the PlayStation 2 system or any of its components sold with the PlayStation 2 system pack (A PlayStation 2 system pack consists of: a PlayStation 2 system, power cable, controller, AV cable and any games that are part of a bundle, Packaged in the original box), has been returned within the first six months of purchase due to and alleged defect the Retail Outlet is to do the following:
    • If the PlayStation Portable (PSP) system or any of its components sold with the PSP system pack (A PSP system pack consist of: a PSP, headphones with remote control, MS 32Mb, soft carrying case & strap, AC adaptor and Battery pack, packaged in the original box), has been returned within the first six months of purchase due to and alleged defect the Retail Outlet is to do the following:
    • If the PlayStation Vita (PS Vita) system or any of its components sold with the PS Vita system pack (A PS Vita system pack consist of: a PS Vita, AC cable, AC adaptor, USB Cable, packaged in the original box), has been returned within the first six months of purchase due to and alleged defect the Retail Outlet is to do the following:

  3. Retail Outlet Guide

    - Defective PlayStations can be accepted by the Retail Outlet provided the original proof of purchase is produced and the purchase has been within the first six months.

    - Upon approval by SKE the Retail Outlet is to send all defective PlayStation returns to SKE within 30 days of receipt of consumer's defective returns.

    1. Option 1: Refurb Exchange
      • If the Consumer elects for the PlayStation to be exchanged the PlayStation is to be send to PartServe together with original proof of purchase. PartServe will in turn exchange the PlayStation with a refurbished PlayStation and return same to Retail Outlet.
    2. Option 2: Exchange
      • If the Consumer elects for the PlayStation to be exchanged the Retail Outlet is not permitted to exchange the PlayStation unless the PlayStation has been inspected by the Retail Outlet sales consultant and SKE have authorized the exchange in writing.
    3. Option 3: Refund

      Consumer refund request procedure:

      • PartServe needs to verify the original proof of purchase and ensure that the six (6) month warranty period has not expired as well as the serial number verification on the PlayStation.
      • PartServe will examine the PlayStation and assess the level of completeness.
      • PartServe will contact SKE and state percentage of completeness of the PlayStation system pack.
      • SKE will contact the Retail Outlet and issue an authorization number together with the percentage value of credit SKE is refunding to the Retail Outlet.
      • The Retail Outlet is only permitted to refund the customer (a) once PartServe has examined the product and, (b) the Retail Outlet has been issued an authorization number from SKE together with % value of credit to be passed, taking into account the state of packaging, accessories returned, and general wear and tear. All claims from the Retail Outlet for consumer refunds will only be considered valid by SKE provided the authorization number provided by SKE is quoted on their remittance claim to SKE.

  4. Warranty / Repair Centre Guideline

    All defective PlayStations received by PartServe from Retail Outlets needs to be inspected for:

    • warranty qualification
    • serial number verification

    Repairs and PlayStation exchange procedures should be in according with existing practices.

  5. In warranty - (from month 7 to 12 from date of purchase)

    If the PlayStation is defective from month 7 to 12 from date of purchase the PlayStation must be returned to PARTSERVE, by the Consumer for a refurbished unit.

    This warranty is void if the PlayStation has been damaged by the consumer, for example:

    • Water damage
    • Illegal chipped unit - warranty becomes void immediately
    • Dropped unit
    • Unit that has been tampered with/opened
    • Casing broken/chipped
    • NOT LIMITED TO THE ABOVE LIST ONLY

  6. PS4 Out of Warranty - (from month 13 from date of purchase)

    From the start of the 13th month of purchase, PartServe will charge the consumer for:

    • Non warranty exchange PS4 500gig: R3150 (Inc Vat)

    NO EXCHANGE WILL BE DONE ON NTSC PS3 UNITS

    (Charges may be subject to change from time to time)

  7. PS3 Out of Warranty - (from month 13 from date of purchase)

    From the start of the 13th month of purchase, PartServe will charge the consumer for:

    • Non warranty exchange PS3 (All models): R1800 (Inc Vat)

    NO EXCHANGE WILL BE DONE ON NTSC PS3 UNITS

    (Charges may be subject to change from time to time)

  8. PS2 Out of Warranty - (from month 13 from date of purchase)

    From the start of the 13th month of purchase, PartServe will charge the consumer for:

    • Non warranty exchange: R740 (Inc Vat)
    • Non warranty NTSC exchange: R950 (Inc Vat)

    (Charges may be subject to change from time to time)

  9. PSP Out of warranty (from month 13 from date of purchase)

    From the start of the 13th month of purchase, PartServe will charge the consumer for:

    • Non warranty exchange PSP: R860 (Inc Vat)

  10. Non Warranty - Non PAL

    • Non-warranty exchange PSP: R1,250 (Inc Vat)

    This charge is payable IRRELEVANT of the cause of the fault, or the length of time since the PSP was purchased. Consumers may alternatively wish to contact the original point of purchase for after sales support. (Charges may be subject to change from time to time)

  11. PS Vita Out of warranty (from month 13 from date of purchase)

    From the start of the 13th month of purchase, PartServe will charge the consumer for:

    • Non warranty exchange PS Vita Wi-Fi and 3G: R1600 (Inc Vat)

    NO EXCHANGE WILL BE DONE ON NTSC PS VITA UNITS

    (Charges may be subject to change from time to time)

Dual Shock Controllers / Peripherals

  1. 12 Months Limited Warranty

    Dual Shock Controllers sold with the PlayStation system has a 12 month warranty. If the Dual Shock Controllers sold with the PlayStation system is defective within the 12 months then the Consumer is to take the complete PlayStation system pack (see above) to the Retail Outlet. The Retail Outlet is to conform to the warranty procedures set out below.

    A Dual Shock Controller bought separately at the Retail Outlet may be exchanged at the Retail Outlet at which it was purchased within 12 months from date of purchase, where the Dual Shock Controller is faulty, on condition that there is an original proof of purchase.

    Retail Outlet must return the defective PlayStation and, or accessories within 30 days of receipt of consumer's defective return. If the defective PlayStation and, or accessories are not returned within 30 days then no credit will be passed by SKE and the Retail Outlet will have no claim against SKE whatsoever.

    N.B. - Peripherals are not repairable. - Retailer's may under no circumstances exchange Dual Shock Controllers from existing PlayStation Systems console stock. It is up to the Consumer or Retail Outlet to take any damaged PlayStation System to PartServe for exchange.

    NB: The Consumer must provide PartServe with: 1. Original Proof of Purchase

    All warranties will be void if the PlayStation system, Dual Shock Controller or Peripherals have been modified, damaged, mishandled or misused. Other than as set out herein, no warranties whatsoever express or implied are given.

    PARTSERVE Service Centre Contact Number: 0861 773 783

    NB. PartServe do not repair/exchange software under any circumstances.

CELL C LTE TERMS AND CONDITIONS

  1. General Terms and Conditions

    1. Cell C has introduced a Long Term Evolution network which provides customers with high speed data access for smartphones, tablets and modem dongles (the "LTE Service"). Access to the LTE Service is based on the requirements detailed in these Terms and Conditions
    2. It is important that you understand and agree to these terms and conditions
    3. All standard Terms and Conditions of Cell C (Pty) Ltd and Cell C Service Provider Company (Pty) Ltd apply to LTE.
    4. . All prices and usage rates advertised include VAT, unless otherwise stated.
    5. Standard RICA rules and processes apply
    6. These Terms and Conditions must also be read together with Cell C LTE Smartdata packages and Internet bundle terms and conditions, which may found on www.cellc.co.za
    7. Cell C will not be liable for usage charges incurred where the LTE service is interrupted.
    8. Cell C may amend, modify or otherwise change these terms and conditions in its sole and absolute discretion, on notice to you, and the amended version will be displayed in the same media as these terms and conditions. By continuing to make use of the LTE Service, you agree and understand that you will be bound by the amended terms and conditions.
    9. Cell C and any of its agents, directors, affiliates, members or employees shall not be responsible in any way for claims, loss or damages (either direct, indirect, consequential or otherwise), arising from Customers' use of the LTE Service, or any product purchased by virtue thereof.
    10. Cell C has the right to withdraw the LTE Service in its sole and absolute discretion, and will notify customers if it chooses to do so. Customers will not have a claim against Cell C in this event.
    11. Cell C will not be liable to you, or to any other person, for any damage or loss suffered as a result of use of the LTE Service, and/or if the LTE Service is cancelled, suspended or interrupted for any reason whatsoever.

  2. How to Access the LTE Service

    The customer needs to ensure that the following is required for use of the LTE Service:

    1. Ensure the handset is LTE enabled;
    2. A compatible Cell C USIM has been activated on the Cell C network
    3. The customer is required to be provisioned for the LTE Service on Cell C;
    4. The customer is required to be within an LTE Service coverage range.

  3. LTE Capable Devices

    Cell C will be launching the LTE Service on the following capable LTE devices. The device list is updated as and when new device distributers come on board. Customers are required to visit the Cell C website for an updated list of devices.

    Make Model LTE
    BlackBerry Z30 Astro Yes
    Blackberry Q5 (LTE) - Rainier No Band 1
    Blackberry Z10 (LTE) - Liverpool No Band 1
    Blackberry Q10 - Naples No Band 1
    Blackberry Passport Yes
    Blackberry Classic Yes
    Blackberry Rio_R157_Leap Yes
    HTC M9 Yes
    Huawei Ascend P7 Yes
    Huawei Ascend Mate 7 DS Yes
    Huawei Ascend G6 Yes
    Huawei Ascend G7 Yes
    Huawei Y550 Yes
    Huawei P8 Yes
    Huawei P8 Lite_DS Yes
    Huawei MediaPad T1 10'' Yes
    Huawei Y550 Yes
    Huawei P8 Yes
    Iphone 5S Yes
    Iphone 5C Yes
    Iphone 5 Yes
    iPhone 6 Plus Yes
    iPhone 6 Yes
    LG G3 (D855) Yes
    LG D958 G Flex No Band 1
    LG Optimus G - E975 Yes
    LG G2 (D802) Yes
    LG G3 S (D722) Yes
    LG V490 ( G Pad 8.0) Yes
    LG C70 H440 Yes
    LG G4 H815P Yes
    LG Leon H340Y Yes
    LG G4 Beat H735 Yes
    Microsoft Lumia 640_DS Yes
    Microsoft Lumia_640_XL_DS Yes
    Motorola TC 55 No Band 1
    Nokia Lumia 930 Yes
    Nokia Lumia 1320 No Band 1
    Nokia Lumia 1520 Yes
    Nokia Lumia 1020 Yes
    Nokia Lumia 925 Yes
    Nokia Lumia 820 Yes
    Nokia Lumia 920 Yes
    Nokia Lumia 930 Yes
    Samsung A3 SM-A300F Yes
    Samsung A5 SM-A500F Yes
    Samsung S5 G900F Yes
    Samsung A7 SM-A700F Yes
    Samsung Galaxy Tab A SM-P555 Yes
    Samsung Galaxy S6 G920F Yes
    Samsung Galaxy S6 EDGE G925F Yes
    Samsung SM-T815 9.7 " Tab S2 Yes
    Samsung Galaxy J5 SMJ500F_DS Yes
    Samsung Galaxy Tab A SM-P555 Yes
    Sony M2 ( D2303 ) Yes
    Sony Xperia Z2 (D6503) Yes
    Sony Xperia Z1( Honami) Yes
    Sony Xperia Z Ultra Yes
    Sony Z3 (D6603) Yes
    Sony Z3 Compact (D5803) Yes
    Sony Z3 Tablet (SGP621) Yes
    Sony Xperia C3 LTE (D2533) Yes
    Sony Xperia E3 ( D2203) Yes
    Sony C4 E5333_DS Yes
    Sony C4 E5303_SS Yes
    Sony E4G E2033 DS Yes
    Sony E4G E2003_SS Yes
    Sony Xperia Z1 Mini Yes
    Sony Tablet 2( SGP521) Yes
    Sony Xperia E3 ( D2203) Yes
    Sony M2 Aqua ( D2403 ) Yes
    Sony M4 Aqua E2333_DS Yes
    Sony M4 Aqua E2303_SS Yes
    Sony M4 Aqua E2333_DS Yes
    Sony M4 Aqua E2303_SS Yes
    Sony Mobile Xperia SP - Huashan Yes
    Sony Mobile Xperia Z Tablet (10 inch) Yes
    Sony Mobile Xperia V Yes
    Sony Mobile Xperia Z Yes

  4. Cell C 128K USIM

    1. The customer is required to have an activated Cell C Usim in order to make use fo the LTE Sevice. The USIM is either Blue or Black. All new devices will receive a re-pluggable SIM that you can use on an enabled LTE device.
    2. The USIM is branded with a 128 k marking, as seen below:

      cell-c-simcard

  5. LTE Service Coverage Areas

    1. Please visit the Cell C website to view the Cell C LTE Service coverage areas
    2. Cell C LTE coverage maps will be modified as and when LTE Service coverage is expanded
    3. The LTE Service is being rolled out in certain areas of Johannesburg, KZN and Cape Town.Not all areas will be covered at launch and Cell C will continue to expand LTE coverage across the country in the near future.
    4. If you are located in an area where the LTE Service has not been rolled out, you will automatically get access to Cell C's 3G data network. When you enter an LTE Service coverage area, your phone will automatically switch over to the LTE Service.

  6. LTE Terms and Conditions

    1. LTE Service speeds will vary from area to area and depending on the number of people connected to the LTE Service at any one particular time. Average download speeds on the LTE Service will be between 10Mbps to 20 Mbps and upload speeds of about 5Mbps to 10 Mbps.To give you an idea of how fast that is, it is about 3 times faster than your current fastest speeds. However, Cell C cannot and does not guarantee the speed of the LTE Service at any given time or in any particular area.
    2. The LTE Service is designed for internet usage
    3. The speeds available on the LTE Service are dependent on the LTE coverage areas. Cell C uses best efforts to ensure the speeds are sustainable.
    4. In areas where the LTE Service coverage is not available, an automatic fall back my occur. In this instance, the customer will fall back to the Cell C 3G network. Where there is no 3G network, the customer will fall back to the Cell C 2G network.
  1. All prices shown include VAT
  2. The Prepaid SmartData Offer is available for a once-off fee as per table 1, which shall include:
    • a Cell C data enabled SIM card;
    • data, which shall be valid for 365 days for 3GB/360 days for the others
    • a Cell C Speed Stick capable of a maximum theoretic download speed of up to 7.2 Mbps or 21.6Mbps or a wifi router as advertised OR as per advertised deal.
  3. The Cell C Easy Chat All Day prepaid tariff plan and business rules apply. These can be found at //www.cellc.co.za or at a Cell C store
  4. All standard Terms and Conditions of Cell C (Pty) Ltd and Cell C Service Provider (Pty) Ltd apply. These Terms and Conditions can be found at //www.cellc.co.za/terms-and-conditions or a Cell C store
  5. Standard RICA process and business rules apply. These processes and business rules can be found at //www.cellc.co.za/about/rica
  6. Your connection speed will depend: on the speed stick used, the coverage in your area and the network conditions. Visit //www.cellc.co.za/coveragemap for the Cell C coverage map or call the call centre on 084147 for general queries, or ask in a Cell C store.
  7. The SIM shall be provisioned to access Cell C's HSPA+ network.
  8. All data usage, from the time of activation until expiry or depletion (whichever comes first) will be deducted from the balance of the preloaded data bundle.
  9. Data may not and cannot be transferred from one user to another or converted into Rand value.
  10. Upon expiration there shall be no rollover of unused data to the following month or year.
  11. Should the customer deplete his/her data allocation before the end of the 365 day validity period for the 3GB SIM or before the end of the 30 day cycle for any of the other offers, he/she can recharge with a Cell C SmartData voucher, Cell C data bundle (which can be found at //www.cellc.co.za/data-prepaid-packages) or use airtime. Once the data has been loaded, the in-bundle rate for that data voucher or data bundle will apply and the out of bundle rate will apply for airtime.
  12. The SIM card obtained when purchasing this data bundle offer may be used for non-data usage if such SIM is inserted into a handset. Non-data usage shall include SMS, voice calls and MMS
  13. Non-data usage (voice, SMS and MMS) shall be billed as per the Easy Chat All Day tariff plan.
  14. Cell C reserves the right at any time to vary these terms and conditions or to withdraw the Prepaid Data offer should it be required to do as a result of and law or any changes to the law. In such event, it is important that all subscribers who have activated Prepaid Data offer understand that they waive any rights that they may have against Cell C and hereby acknowledge that they will have no recourse or claim of any nature whatsoever against Cell C, their directors, affiliates, members, partners, employees, sponsors, agents or consultants.

Terms and Conditions: Itemised Billing

  1. It is important that you understand and agree to these Terms and Conditions.
  2. A new Cell C SP subscriber agreement in which you accept all the Terms and Conditions must be completed.
  3. All standard Terms and Conditions of Cell C SP apply.
  4. Standard RICA rules and processes apply.
  5. Itemised Billing is a presentation of a phone bill on a call-by-call basis. The service displays call information such as: number called from, date of call, time of call, number called, duration of the call, and the cost of the call.
  6. Itemised Billing is available on Postpaid and Top Up contracts as an optional service.
  7. The Cell C SP Itemised Billing monthly fee is R21.69 VAT inclusive.
  8. Cell C SP and any of its agents, directors, affiliates, members or employees shall not be responsible in any way for claims, loss or damages (either direct, indirect, consequential or otherwise), arising from customers' use of the product.
  9. Cell C SP has the right to withdraw, or shorten the duration of the availability of the service in its sole and absolute discretion and will notify customers if it chooses to do so. Customers will not have a claim against Cell C in this event.
  10. Cell C SP may amend, modify or otherwise change these terms and conditions in its sole and absolute discretion and the amended version will be displayed in the same media as these terms and conditions. Cell C SP will notify you before Cell C SP amends or otherwise changes the terms and conditions.

Terms and Conditions: Caller Line Identity Presentation

  1. It is important that you understand and agree to these Terms and Conditions.
  2. A new Cell C SP subscriber agreement in which you accept all Terms and Conditions must be completed.
  3. All standard Terms and Conditions of Cell C SP apply.
  4. Standard RICA rules and processes apply.
  5. Caller Line Identity Presentation (CLIP) enables you to see the phone number of the person calling you as well as the date and time of the call on the screen of the device.
  6. CLIP is available on Postpaid and Top Up contracts as an optional service.
  7. The Cell C SP CLIP monthly fee is R8.58 VAT inclusive.
  8. Cell C SP and any of its agents, directors, affiliates, members or employees shall not be responsible in any way for claims, loss or damages (either direct, indirect, consequential or otherwise), arising from your use of the service.
  9. Cell C SP has the right to withdraw, or shorten the duration of the availability of the service in its sole and absolute discretion and will notify you if it chooses to do so. You will not have a claim against Cell C SP in this event.
  10. Cell C SP may amend, modify or otherwise change these terms and conditions in its sole and absolute discretion and the amended version will be displayed in the same media as these terms and conditions. Cell C SP will notify you before Cell C SP amends or otherwise changes the terms and conditions.

Terms and Conditions - SMS Bundles

  • 1. All prices for SMS Bundles include VAT.
  • 2. All changes to the SMS Bundles are effective from 1 February 2015.
  • 3. SMS Bundles are available to all Postpaid, Top up and Prepaid customers.
  • 4. Customers have a choice of once-off or recurring SMS Bundles.
  • 5. SMSs in the bundle are for national use only and are not applicable to international roaming.
  • 6. Unused SMSs will not roll over to the next month.
  • 7. Competition SMSs and premium SMSs are excluded from the SMS bundle and will be billed separately at the specified rate.
  • 8. Once the SMS Bundle has been depleted, the customer will be charged at the customer's default SMS rate associated with the customer's package.
  • 9. Recurring SMS Bundles will be loaded on the first day of the month and must be used within the month. Unused SMSs will be forfeited at the end of the month.
  • 10. Once-off SMS Bundles are valid for 30 (thirty) days from date of activation. Unused SMSs will be forfeited at the end of the 30-(thirty) day period.
  • 11. Promotional / Reward SMSs (where applicable) will be depleted before the SMS Bundle.
  • 12. All standard Terms and Conditions of Cell C (Pty) Ltd and Cell C Service Provider (Pty) Ltd apply.
  • 13. These Terms and Conditions can be found at //www.cellc.co.za/terms-and-conditions or a Cell C store.
  • 14. Cell C reserves the right at any time to amend these terms and conditions on notice to you should it be required to do as a result of any law or any changes to the law. In such event, it is important that all subscribers who have activated SMS Bundles understand that they waive any rights that they may have against Cell C and hereby acknowledge that they will have no recourse or claim of any nature whatsoever against Cell C, their directors, affiliates, members, partners, employees, sponsors, agents or consultants
  1. The Data Transfer Service ("Data Transfer") will be applicable to Prepaid, Post-paid, and Hybrid (Top-up) customers who currently have a DataExtenda bundle and wish to transfer a portion of the data to friends and families.
  2. Once you have purchased a DataExtenda bundle, then data can only be transferred between Cell C numbers.
  3. Data Transfer will be available from the 01 February 2016.
  4. You can share some of your DataExtenda via USSD (*147#).
  5. You can select a variable DataExtenda value to share from a minimum of 5MB to the highest DataExtenda value available for transfer.
  6. Where a portion of DataExtenda bundle is shared then the recipient will get 7 (seven) days to use the data.
  7. The recipient of the DataExtenda bundle cannot further share the data with another Cell C customer.
  8. You can only share unused data value on DataExtenda if the data is still within the validity period.
  9. The recipient who gets the data will receive an SMS notification of the data transfer and will receive the data immediately on transfer.
  10. There is no limit to a number of customers that you can share the DataExtenda bundle with however the person who receives the data cannot further share.
  11. Data Transfer is only for data usage, the shared data can only be used for the consumption of data. The data cannot be used for International roaming.
  12. You can have an option to add up to 5 beneficiaries that you can share/gift the data to.
  13. Once the main customer has shared their DataExtenda bundle, then the remaining validity of the original DataExtenda still applies to the remaining balance available.
  14. You can request a friend to top you up with data by dialling *112*1*CellCPhoneNumber#
  15. The current standard data migration rules for DataExtenda bundle must apply.
  16. If you want to do a price plan migration to any price plan, you shall carry over the Data Transfer bundle where it is eligible.
  17. You cannot cancel the shared DataExtenda bundle or data value.
  18. Depletion rules
Account Type Recharge Bonus Campaign Data Nite Data Shared Data All in One Data Data BundleEmergency AirtimeBundle Prepaid Airtime
Data12345678
  • First any data recharge Bonus shall be depleted for any data usage.
  • Then campaign data if applicable
  • Then Nite data if applicable
  • Then Shared Data
  • Thereafter All in One vouchers if applicable
  • Thereafter any data bundles if applicable
  • Then Emergency Airtime if available
  • And final paid for Prepaid Airtime

General

  1. All standard terms and conditions of Cell C (Pty) Limited and Cell C Service Provider Company (Pty) Limited apply.
  2. All prices shown include VAT.
  3. The Cell C depletion rules, prepaid, post and hybrid tariff plan and business rules apply. These can be found at www.cellc.co.za or at a Cell C store.
  4. Standard RICA process and business rules apply. These processes and business rules can be found at //www.cellc.co.za/about/rica
  5. All Data usage, from the time of activation until expiry or depletion (whichever comes first) will be deducted from the balance of the preloaded data bundle. Data may not and cannot be transferred from one user to another or converted into Rand value.
  6. Should the customer deplete his/her Data allocation before the end of the validity period, the applicable out of bundle Data rates will apply.
  7. The billing increments will be at 25KB
  8. Non-Data usage (voice, SMS and MMS) shall be billed as per the Customer's tariff plan.
  9. Cell C may amend, modify or otherwise change these terms and conditions in its sole and absolute discretion on notice to you and the amended version will be displayed in the same media as these terms and conditions. By continuing to use the Data Transfer and DataExtenda bundles, you agree and understand that you will be bound by the amended terms and conditions.
  10. It is important that you understand that all customers who make use of Data Transfer and DataExtenda Bundles indemnify Cell C, its directors, affiliates, members, partners, employees, agents, consultants, suppliers, contractors and sponsors against any loss or damages, either direct, indirect, consequential or otherwise, arising from their use of Data Transfer and its benefits.
  11. Cell C has the right to withdraw, or shorten the duration of Data Transfer in its sole and absolute discretion and will notify customers if it chooses to do so. Customers will not have a claim against Cell C in this event.